As a prestigious apartment development, Britannic Park has entrusted IPL Maintenance Services, an Amthal Group Company, with the critical task of ensuring compliance with their fire safety systems.
Based in the heart of Moseley, Birmingham, the apartments are spread over three blocks, with facilities available to all the residents, including an indoor heated swimming pool, sauna, steam room, gym and a concierge service.
The IPL scope of work includes monthly visual inspections and bi-annual maintenance checks on fire alarms, emergency lights, fire extinguishers, and dry risers. This has to be coordinated with access to each apartment for maintenance checks, ensuring minimal disruption to residents.
Says Anj Asghar, Estates Manager at Britannic Park: “Compliance with fire safety legislation for both the Britannic Park estate site and our residents is absolutely critical. It’s something we have come to rely on IPL to deliver, with total peace of mind that we are in full compliance.”
“Each visit requires meticulous planning and collaboration, to accommodate the varying schedules and special requirements of our residents. IPL Engineers not only understand this but are always so accommodating, allowing essential fire safety maintenance to be carried out efficiently. We even receive comments on how friendly the team is, for which we are very grateful.”
IPL works closely with the estate management team to develop a detailed schedule to outline the maintenance activities for each block and apartment. This is used to communicate to residents in advance, allowing them to prepare for the visits.
As per fire safety legislation, each inspection and maintenance check is documented with attention to detail in a log that is kept and accessible to the authorised estates team to ensure compliance and safety.
Simon Parr, IPL Operations Manager added: “The continued success here is evident in the long-term working partnership we have built up with Anj and the team to execute the maintenance activities across the apartment blocks. Every maintenance visit, is akin to a military operation, demanding precision, flexibility and a deep understanding of the residents’ needs.
“Our engineers are always briefed on specific requirements or preferences ensuring we approach each apartment with the necessary sensitivity and care. And often have to cater for last minute changes requested. All whilst also maintaining our duty to carry out and record all necessary checks on fire safety equipment. It comes together to highlight our customer-centric approach as a trusted provider of fire safety maintenance services.”